I'm Pauline

Data Entry . Virtual Assistant . SMM

About Me

Hello

I'm Pauline Rae D. Silang

Professional Virtual Assistant

To work hard with full determination and dedication to achieve organizational as well as personal goals.

Education: Bachelor of Science in International Travel and Tourism Management

Training Attended

General Virtual Assistant Training

International Passenger Handling and Services

Customer Service Initial Training

Basic Ramp Handling Initial Training

Airside Safety Initial Training

Health, Safety and Environment Initial Training

Safety Management System Initial Training

Human Factors Initial Training

Dangerous Goods Regulations Category 9 Initial Training

My Skills

Graphic Design

Social Media Manager

Facebook Ads Manager

Data Entry

What I do?

Graphic

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

My Experience

ASIANA AIRLINES

October 21, 2015 - March 31, 2018

Passenger Service Agent

• Check-in Counter Agent – dealing with passengers inquiries about flight departures and arrivals, giving seat numbers, providing boarding passes and luggage labels

• Administrative Agent – booking the airlines captain and cabin crews at the hotel, making report for each flight, answering phone calls, ordering special meal request before each flight

• Gate Agent – assisting passengers in boarding the aircraft and ensure that the correct number of passengers are onboard and take appropriate action for missing passengers, make public address announcements

• Flight Controller – controlling the flight by arranging the seats, ordering special meal request, performing all documentation check of each passenger, attending the inquiries of the passenger especially those people with special needs, responsible for opening and closing desks at the correct timings

• Flight Service Coordinator – opening the aircraft door, meeting the passengers who board and disembark the aircraft, monitoring the loading of meals, cleaning of the aircraft, and re–fueling of the aircraft, and making sure that all the ground equipments are working

MALAYSIA AIRLINES

January 20, 2015 - August 15, 2015

Passenger Service Agent

• Check-in Counter Agent – dealing with passengers inquiries about flight departures and arrivals, giving seat numbers, providing boarding passes and luggage labels

• Administrative Agent – answering phone calls, compiling all the documents, and calling designated offices before, during and after the flight

• Gate Agent – assisting passengers in boarding the aircraft and ensure that the correct number of passengers are onboard and take appropriate action for missing passengers, make public address announcements

PHILIPPINE AIRLINES

April 19, 2014 - September 17, 2014

Customer Service Agent

• Check-in Counter Agent – dealing with passengers inquiries about flight departures and arrivals, giving seat numbers, providing boarding passes and luggage labels

• Transfer Desk Agent – assisting passengers who have their connecting flights, issuing their boarding passes and directing them on their designated gates

My Latest Projects

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Contact Us

Pauline
+639158962903
Batangas, Philippines